Touch ID for Honeywell Total Connect

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In the Honeywell Total Connect 2.0 release for Apple iOS devices, Honeywell launched a new Touch ID login feature. In case you haven’t heard of it, it lets users log in with a fingerprint instead of a username and password. Over 85% of Honeywell Total Connect 2.0 Apple iOS users have a Touch ID enabled device, so it’s a transformative way to use the service.

Here are some FAQs that can help you understand the benefits:

Total Connect Touch ID
The Touch ID feature offers an additional layer of security for end users.

Why Should A User Use The Touch ID Feature?
Using a fingerprint instead of a username and password provides an additional layer of security for the home. If a ‘bad guy’ gets hold of a user’s phone, you can’t just press the login button to gain access to your home security system.

What Apple Devices Support Touch ID?
Touch ID is supported on the iPhone 5s, 6 and 6 Plus, the iPad Air 2 and above and the iPad Mini 3. The iPhone must be running iOS 8 Platform or above.

How Do I Set Up Touch ID on Honeywell Total Connect 2.0?
A first time a user logs in to the Honeywell Total Connect app on a supported device with “Remember Me” selected, they will be prompted about using Touch ID. If the user selects “Yes”, the username and password are stored and they will be able to use his fingerprint to log in to the Honeywell Total Connect iOS app in the future.

What Happens Once Touch ID Is Setup?
With Touch ID enabled, every time a user opens the Honeywell Total Connect 2.0 app, they will be presented with the Touch ID login overlay. From the overlay, they can hold their fingerprint on the iOS Home button to automatically log in. The username and password are no longer required.

What Happens When the User Logs Out Of Honeywell Total Connect?
In the Honeywell Total Connect 2.0 June 2015 release, the Touch ID log out process was strengthened. When a user logs outs with Touch ID enabled, they will be returned to the login screen. The user name and password will be retained. The next time the user opens the app, the Touch ID overlay to log in will be present and the user will still be able to log in with a fingerprint. The password is not lost.

How Does Touch ID Get Switched Off?
If a user doesn’t like the new Touch ID feature, or has switched it on accidentally, they can switch it off by selecting the ‘More’ option in the navigation bar, and then selecting Touch ID. This will return the user to the standard log in/remember me functionality.

Article originally appeared on Honeywell’s Security Blog here: http://mys1s.net/1RNcOBZ


2 Responses to "Touch ID for Honeywell Total Connect"
  1. Joe Kern says:

    Touch ID is so fast & convenient. I think that a lot of people who find passcodes burdensome will now enjoy using the fingerprint sensor to access Total Connect.

  2. Rich Jones says:

    I love Touch ID so much that I am consciously using it whenever I can, it’s the future and so far has made Total Connect 2.0 even better!

    With all the data breaches everywhere, I cannot understand why everybody would not be taking this same approach.

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